All work necessary to achieving a perfect fit are fully covered by Dress Code and handled by your Style Consultant. If your order requires slight alterations or starting from scratch, we’re not finished until your custom order fits you perfectly — the exact way you like it.
Due to the precise nature of our craft, please understand that tailoring to a perfect fit can take time. Our 4-6 week timeline estimate is not guaranteed, and is only the approximate time period for the initial creation of your garment. If alterations or a remake are required, that adds time to the overall wait period, and extended wait periods are not covered under our guarantee.
If you are seeking to wear your suit or shirt for an event or by a specific deadline, we recommend having your fitting well in advance and having a backup plan in place, in case tailoring to your desired fit takes longer than anticipated. Please communicate all events to your Style Consultant and Member Support before your initial fitting so we can work alongside you to try to make your timeline expectations work.
Please understand that because each garment is tailored specifically to the client who commissioned it, we do not accept refunds or returns. If your order is anything less than perfect, please notify your Style Consultant or Member Support within within 2 weeks of your final fitting and we will work on it until it is, no matter the cost.
When it fits right you stand out and get noticed. You’ll naturally exude confidence and a sense of style, which is why custom is distinct.
Fittings are personal, detailed, and educational.
We come to you so you can take control, select the right fabric, and get measured.